Canon Fax Machine Not Working

Check the scan settings of the sender s fax machine.

Canon fax machine not working.

Make sure that the receiving fax machine is not busy. Go to fax settings adv. Choose your printer below to learn more. Ask the sender to adjust the scan settings of the fax machine.

If you still cannot send the fax select off for dial tone detect in adv. If it matches the printer sends the fax. Selecting the receive mode when answering machine is set make sure that an external telephone with the built in answer function is connected to the machine. Is ecm rx set to off.

Poor phone line conditions may cause sent or received faxes to fail. Problems with network communication. Problems with printing quality. Fax settings under fax settings.

Contact the sender and ask if they will check to see if the scanning area of the fax machine is dirty. Fax settings adv. If ecm rx is enabled the sender s fax machine resends the fax after correcting errors automatically. The image quality of the fax is mainly determined by the sender s fax machine.

Selecting the receive mode free space in memory may be running low. Print or delete faxes stored in memory. Here are some ways you can try to correct for noise or static on the phone line. Change the transmission tx or reception rx speed.

Make sure that the receiving fax machine is compatible with your machine for example check to see if the receiving fax machine is a g3 fax machine. Fax help refer to the links below to learn the different types of setup modes and select the connection method that suits you. Communication in advanced fax settings under fax settings. Check the recipient s fax telephone number correct the fax telephone number registered in the machine s directory then send the document again.

Fax reception reject select on and the printer rejects fax reception if there is no sender information or the fax comes from specific senders. Set the receive mode to fax tel auto switch or answering machine. Communication and make sure ecm rx is set to on. Check that the receive mode is set to fax tel auto switch auto answering machine or drpd.

If ecm rx is enabled the sender s fax machine resends the fax after automatically correcting errors. Hook key setting select enable to use the on hook dial function.